Importing orders from Ecwid by Lightspeed

Note: view our Zapier webhooks and import integrations for more ways to connect to your Ecwid by Lightspeed account.

Planning optimized delivery routes using Ecwid by Lightspeed orders? Follow the steps below to export your orders from Ecwid by Lightspeed, and import them into EasyRoutes for delivery route planning.

Exporting from Ecwid by Lightspeed:

From your Ecwid dashboard, click into the My Sales section of the sidebar, and select the Orders menu item:

Ecwid by Lightspeed sidebar with My Sales outlined and an arrow pointing at Orders below it

Use the checkboxes to select the order(s) you'd like to export. Click the Export selected button further down the page once all orders have been selected:

Ecwid Orders list with two orders' checkboxes ticked and outlined, and an arrow pointing at the Export 2 Selected button under Export orders

From the Select: menu above the list of variables, click All to include all available order variables, then click the Download CSV file button below the list of variables:

Ecwid Export orders page with an arrow pointing at All in the Select: menu above the export columns, and the Download CSV file button outlined

You'll be prompted to download the file, which will generate a CSV export and save it to your device's default download location.

Importing to EasyRoutes:

Login to your EasyRoutes for Web account. Access the Orders page from the EasyRoutes sidebar navigation menu.
Click the Import new CSV button found to the right of the map, below your active Route Options:

Orders page with an arrow pointing at the Import new CSV button, among the small buttons to the right of the map below the route options

Click the Add file(s) button and select the CSV file exported from Ecwid by Lightspeed (or drag and drop the CSV file directly onto the button):

Import stops page, Step 1, with a CSV drop zone and the Add file(s) button highlighted in its centre

Review the import preview (shown below) to ensure all imported variables are mapped to the proper column:
1. If everything looks correct, click the Save button, and skip to Step #8 below.
2. If something's not right, click the Edit stops button:

Import stops preview table listing three stops with their name, company and address columns, and the Edit stops, Cancel and Save buttons below

After clicking the Edit stops button, you'll be able to configure which CSV column is mapped to which EasyRoutes variable. Ensure that variables are mapped as follows:

Column Title	Dropdown Selection
First name	shipto_person_name
Address	shipto_person_street_1
Apartment, suite, etc.	shipto_person_street_2
City	shipto_person_city
Province/state/territory	shipto_person_state_code
Postal code/ZIP code	shipto_person_postal_code
Country/region	shipto_person_country_name
Email	email
Phone	shipto_person_phone
Note	order_comments
Order name	order_number
Item quantity	quantity
Item name	name
Item weight	weight

Note: Additional order information that doesn't fit any of the mappings above can be mapped to the Tags field, and then used to filter orders by tags. Order tags need to be comma-separated in the CSV file to import more than one per stop.

Once all columns have been mapped properly, click the Next button in the upper right-hand corner of the page:

Import stops - 1 file page header, at Step 2: Select an import method and select the columns to import, with the Next button outlined

Imported orders will be shown as pins on the map, with order details in the table below. Review the listed orders before clicking the Import and add orders button above the map:

Import stops Step 3 review page with three numbered pins on the map, the stops' details in a table below, and the Import and add orders button highlighted in the top-right corner

Your imported orders will now be available as pins on the map, ready to route. Configure any desired Route Options using the controls to the right of the map. Click the Create route button above the map to generate an optimized delivery route containing your imported orders:

Orders page with two imported orders as pins on the map, the Route start, Route end and Routes to create options outlined, and an arrow pointing at the Create route button

Additional Resources:

Full details on CSV import workflows: How do I import orders from a spreadsheet (.CSV)?
Review and re-use any imported orders with the Address Book feature.
View our Zapier webhooks and import integrations for more ways to connect to your Ecwid by Lightspeed store.
You can also write custom integrations using our EasyRoutes API.